Shop with Confidence

We know you’re tired of the scams and promises of unrealistic results that saturate the industry – So Are We! That’s why Primal Herb is doing something very few will. We’re confident in the quality and effectiveness of all our products – that we offer a full 1-year refund. How can we do this? Simple, our return rate is almost non-existent and our customers appreciate our service, products, and the passion we have for our industry. This allows customers to shop with the confidence they deserve when making a purchase from Primal Herb.

Customers may return or exchange any opened or unopened product.  When accompanied by a receipt or packing slip, the customer will receive a refund in the original form of payment. Without a receipt or packing slip, the customer will receive a gift card or merchandise credit for the current selling price. Primal Herb LLC reserves the right, at its sole discretion, to reject any return that does not comply with these requirements or in cases where it suspects abuse.

Return & Refund Policy

    1. Please contact us with the order number describing the issue at
    2. After submitting, we will process the request and email confirmation once complete.
    3. Get a Refund – A refund will be issued by promptly.

Contact Customer Support

If you need to contact us anytime, please don’t hesitate –
Primal Herb LLC,
7260 W Azure Dr, Ste 140-745
Las Vegas, NV 89130 USA